Tips

Before you enter a room

Tips to get maximum signal quality:

Close all other programs on your computer
Whenever possible, plug in with a cable to your internet box, don't use wifi
Only enter one room at once! Your computer cannot connect to more than one video-conference at a time
If you are having technical difficulties, test the link in a different browser

Login with your real name*. We will remove anyone who is not registered
If you mistype your name, forgot to add your last name, or accidentally typed the access code in the name field, you can leave the room and re-enter. If you are having problems, the helpers will assist you
Keep your microphone and camera OFF* unless you are given the floor for questions
Activate the Closed Captions* function to see live subtitles
Speakers: please speak slowly and clearly
Type your questions for the speaker in the Public Chat* and your technical questions in a private chat with the Helpers
Use reactions like “Raise Hand”, “Applaud”, or “Thumbs up” by setting your status* if you wish

Recognise that each discipline has its own beliefs, ways of working, & use of words
Don't be afraid to ask basic questions (e.g. terminology, research approach...)
Be patient, be willing to explain "basic" concepts to people from other disciplines

(* you can check instructions on how to use these functions in the Technical Guidelines Handout included in your program)